Our principles
At Kendox, our principles define how we should think and behave, both now and in the future. They are part of a continuous process of self-improvement, examining our visions and goals and taking new developments into account. They express how we think and how we organise ourselves, and they showcase in particular our forward thinking. They have both direct and indirect influence on how we act and on the success of our business.
Customers
Customer satisfaction is our top priority. We understand and meet our customers’ expectations, supplying innovative products and services that bring them real competitive benefits. Our interactions with our customers, based on a relationship of trust and collaboration, our solution-oriented approach, and our responsible approach to consulting are also high priorities.
Employees
Long-term success is only possible if you have engaged, innovative employees. The most important task for our management team is to motivate, support and challenge our staff, and to cultivate a team spirit in everything we do. We believe this is the only way to achieve our personal and collective goals.
Company culture
We encourage and expect respectful, fair dialogue both within our company and when working with customers and partners – no matter a person’s cultural or social background. We believe that diversity enriches everything we do. Each employee first looks to the overarching interests of the company in everything they do.
Continuous improvement
Continuous improvements are the key to our advantage in terms of quality and technology. They enable our continued economic survival and growth, by improving productivity and reducing costs. Each of our employees is responsible for identifying areas for improvement and actively collaborating on implementing them. Together, we pursue our error avoidance and prevention strategy and our directive to continuously, consistently improve ourselves.
Management systems
We firmly believe in our quality management system, which complies with DIN EN ISO 9001-2015. We abide by the health and safety requirements laid out in OHSAS 18001-2007 and the environmental protection system laid out in DIN EN ISO 14001-2015. This enables an efficient, highly effective management style which takes into account health, safety and environmental protection goals.