Increase process efficiency and improve document quality
Kendox Mail-to-Process (M2P) is an add-on module for the automated processing of incoming emails and attachments in business processes. It enables the automatic capture and processing of email content such as customer orders, inquiries or complaints and their integration into existing processes and systems. M2P improves efficiency, reduces manual tasks and minimizes errors by automating email processing workflows. With this module, you can better master the growing demands in terms of service and communication with your customers and realize the current requirements for a modern order-to-cash solution.
Automatic recording & processing
E-mail content, customer orders, inquiries or complaints are automatically recorded and processed to ensure faster processing and more efficient communication. This increases productivity and ensures that processes run smoothly.
Increasing efficiency
The digital document verification process reduces manual tasks and minimizes errors. This increases the efficiency of company processes and leaves more time for important tasks.
Efficient processing sequences
From archiving to approval: the process is automated, improves document quality and minimizes manual tasks. This saves time and increases the precision of processes.
Improved service and customer communication
The M2P process is flexible and can be customized. This enables the company to respond optimally to customer inquiries at all times and improve communication in a targeted manner. This strengthens customer loyalty and increases customer satisfaction.